RMReuben ModdelAI Solutions, Operations, and People Leadership
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Reuben Moddel

AI Solutions and Operations Leader

I bring more than 15 years of experience across software, business systems, operations, process improvement, product delivery, and team leadership. My strongest value is understanding complex situations, aligning the people involved, and turning organizational needs into practical execution. I also use AI and personalized software to improve cumbersome processes and create simpler ways for teams to work.

Lakewood, NJ732-552-4475rmoddel@gmail.com
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Summary

Clear communication, technical judgment, and practical follow-through.

AI Solutions and Operations Leader with 15+ years across business systems, operations, software delivery, process improvement, and team leadership. I use AI, automation, and personalized software to simplify cumbersome real-world processes.

My strength is understanding the people, process, and objective clearly enough to lead practical solutions from idea to execution.

Core Skills

Communication, operations, systems, and AI range built around execution.

Technical, AI & Systems Execution

  • Problem diagnosis and technical solution translation
  • Advanced AI solution evaluation and workflow design
  • OpenAI API integrations and AI-enabled automation
  • Workflow automation and internal systems improvement
  • Project planning and coordination
  • Agile workflow: standups, sprints, and ticketing
  • Requirement gathering and documentation
  • Stakeholder reporting and task clarification
  • Cross-functional communication
  • Cloud platforms: AWS and GCP
  • Web development background across multiple languages
  • Databases: MySQL, Postgres, SQL Server, DynamoDB, and Firebase
  • Tools: Jira, Trello, and ClickUp

Leadership & Operations

  • Clear client and stakeholder communication
  • People leadership and cross-functional alignment
  • Hiring, mentoring, onboarding, and training
  • Operational strategy and process optimization
  • Technical and non-technical team coordination
  • Vendor and stakeholder management
  • Analytics and SEO integration
  • Program execution and blocker removal

Education & Development

Formal training with continued professional growth.

Education

New Jersey Institute of Technology

Master of Science, Management Information Systems

Completed January 2011

Professional Development

Dale Carnegie - Skills for Success

2019

Recent Work

Selected Client & Contract Work (2025–2026)

Selected public-facing examples; additional projects involve proprietary client systems.

2025

MedFlo AI

Short-term technical work supporting an AI healthcare startup's website and web application.

2025

Zen Health

Built a tailored public website and customized user experience.

2025

Matzah.store

Built a customized e-commerce storefront and supporting integrations.

Employment History

A deliberate progression from technical builder to operations leader.

Role 01

Self-Employed Consultant / Website Developer

Self-Employed • Lakewood, NJ

2025 - Present

  • Provided consulting and website support for individuals and small organizations.
  • Built and improved public websites, e-commerce experiences, and web applications around client needs.
  • Translated client goals into practical project plans, content structure, and usable digital experiences.
  • Used AI, automation, and software judgment where helpful to simplify workflows.

Role 02

Director, Product Operations / Technical Lead

GPARENCY • Howell, NJ

November 2021 - June 2025

  • Built and scaled an agile development team, including hiring and mentoring.
  • Translated product, design, marketing, and leadership priorities into executable technical work for an MVP marketplace.
  • Coordinated work across internal and overseas developers.
  • Created structured systems, processes, and analytics for leadership visibility.

Role 03

Technical Operations Manager

Eastern Union • Howell, NJ

August 2020 - November 2021

  • Oversaw migration from third-party tools to internal systems.
  • Led onboarding and training for junior team members.
  • Maintained operational reliability, system adoption, and KPI visibility.
  • Improved workflows across business units.

Role 04

Software Analyst

CardCash • Lakewood, NJ

October 2015 - August 2020

  • Developed automated workflows to reduce manual processing and operational friction.
  • Collaborated across departments to improve operational systems.
  • Created testing and analytics processes for data integrity.
  • Documented improvements and reduced operational overhead.

Role 05

Web Developer

Central Analysis Bureau • Lakewood, NJ

February 2013 - October 2015

  • Built internal tools for staff operational workflows.
  • Developed early experience in building digital systems.

Role 06

Web Developer

New York Guest Services • New York, NY

July 2012 - February 2013

  • Developed website features and maintained internal systems.
  • Deepened practical knowledge of the software development lifecycle.