Reuben Moddel

Technical Lead and Operations Manager

Lakewood, NJ732-552-4475rmoddel@gmail.com

Summary

Technical judgment with operational follow-through.

Practical, reliable Technical Lead and Operations Manager with a strong technical foundation and a proven record in managing teams, systems, and processes.

Began as a web developer, expanded into software analysis and operations, and progressed into technical leadership roles overseeing cross-functional work. Known for supporting developers, translating business needs into actionable tasks, improving workflows, and keeping projects moving.

Core Skills

Technical and professional range built around execution.

Technical & Professional Skills

Project planning and coordination
Agile workflow: standups, sprints, and ticketing
Requirement gathering and documentation
Developer support and task clarification
Cross-functional communication
Cloud platforms: AWS and GCP
OpenAI API integrations
Web development background across multiple languages
Databases: MySQL, Postgres, DynamoDB, and Firebase
Tools: Jira, Trello, and ClickUp

Leadership & Operations

Operational strategy and process optimization
Cross-functional leadership
Vendor and stakeholder management
Analytics and SEO integration
Team training and development

Education & Development

Formal training with continued professional growth.

Education

New Jersey Institute of Technology

Master of Science, Management Information Systems

Completed January 2011

Professional Development

Dale Carnegie - Skills for Success

2019

Employment History

Leadership, operations, and software experience across multiple roles.

Role 01

Director, Product Operations / Technical Lead

GPARENCY • Howell, NJ

November 2021 - June 2025

Built and scaled an agile development team, including hiring and mentoring.
Delivered an MVP marketplace with product, design, and marketing teams.
Coordinated work across internal and overseas developers.
Created structured processes and analytics for leadership visibility.

Role 02

Technical Operations Manager

Eastern Union • Howell, NJ

August 2020 - November 2021

Oversaw migration from third-party tools to internal systems.
Led onboarding and training for junior team members.
Maintained operational reliability and supported KPIs.
Improved workflows across business units.

Role 03

Software Analyst

CardCash • Lakewood, NJ

October 2015 - August 2020

Developed automated workflows to reduce manual processing.
Collaborated across departments to improve operational systems.
Created testing and analytics processes for data integrity.
Documented improvements and reduced operational overhead.

Role 04

Web Developer

Central Analysis Bureau • Lakewood, NJ

February 2013 - October 2015

Built internal tools for staff operational workflows.
Developed early experience in building digital systems.

Role 05

Web Developer

New York Guest Services • New York, NY

July 2012 - February 2013

Developed website features and maintained internal systems.
Deepened practical knowledge of the software development lifecycle.